Answers to the most common questions about rooms, the restaurant, village services, families, getting here and booking. Can’t find what you are looking for? Write to Essy on WhatsApp or use the Request availability form.
Rooms and stay
How many rooms are there and what types?
Hotel Brocco & Posta ★★★ has 37 completely renovated rooms, with options from double to quadruple. Lodge Brocco & Posta ★★ has 18, opposite the hotel, in the heart of San Bernardino. The hotel rooms are shown on the Rooms page.
What is in the room?
All hotel rooms have free Wi-Fi, a flat-screen satellite TV, a safe, a Nespresso coffee machine, a private bathroom, a hairdryer, bed linen and towels, plus a welcome kit. A cot can be added free of charge for children.
What are the reception, check-in and check-out times?
Reception is available from 07:30 to 21:00. Check-in is from 15:00 to 21:00, check-out from 07:30 to 10:30.
What is the difference between the Hotel and the Lodge?
Hotel Brocco & Posta is a ★★★ with 37 rooms. Lodge Brocco & Posta is a ★★ with 18 rooms, opposite the hotel: a modern setting and a young option for those who love the outdoors, from skiing to walking and cycling, a short distance from the lifts.
Restaurant
What kind of food does the restaurant serve?
The Brocco & Posta Restaurant combines Swiss and Italian cuisine, with a focus on meat and the option of gourmet pizzas. It serves lunch and dinner, and an area on the first floor is dedicated to the hotel’s half board.
What are the restaurant and bar hours?
Restaurant: 12:00 – 14:30 and 18:30 – 22:30. Bar: Saturday and Sunday 09:00 – 23:00, Monday to Friday 14:00 – 23:00.
Is there a bar, a terrace and a stube?
Yes. The hotel has a café bar with a terrace for breakfast, aperitifs and after-dinner drinks, with a wide choice of cocktails and spirits. The Stube serves typical Swiss dishes and is open at weekends by reservation.
Is half board available?
Yes, you can stay on a half-board basis: an area of the restaurant on the first floor is dedicated to the hotel’s half board. For details write to Essy or use the Request availability form.
Services and wellness
What does the wellness area include?
The wellness area includes a relaxation space with loungers, two saunas (the classic Finnish sauna and the bio-sauna, one at 80 and one at 100 degrees), a steam bath at 45 degrees and a chromatic shower with water jets and light effects.
How do I access the wellness area and who is it for?
The wellness area is reserved for hotel guests and entry must be booked in advance at reception. The sessions are: A 13:00 – 15:00, B 15:15 – 17:15, C 17:30 – 19:30, D 19:45 – 21:00 (winter only). Only 6 people are admitted per session. Bathrobes are collected at reception; slippers and towels are available in the wellness area.
Can I book massages or a hairdresser?
Yes, personalised massages and hairdressing services are available by reservation, in collaboration with Salon Garcia. You book directly with Salon Garcia: information on the page sanbernardino-swissalps.com/wellness.
Is there a gym?
Yes: SanBe Active is the indoor fitness area of San Bernardino Swiss Alps, in the centre of the village, with equipment to train even on days without skiing. Access is free for guests of Hotel Brocco & Posta.
How do skiing, ski school and rental work?
The Confin and Pian Cales lifts offer 11 lifts and 40 km of slopes for different levels, with a beginners’ area right in the village. Fullski ski school: lessons for children, teenagers and adults, from first steps on the snow to improving technique. Rent & Shop: skis, snowboards, cross-country equipment and snowshoes, with rental that can be booked online. Lockers: a heated storage room for skis and boots at the valley station of the gondola, bookable online. These are services of San Bernardino Swiss Alps and its partners.
What can I do in summer and in winter?
In summer: walking, running, climbing, mountaineering and cycling on trails through pine forests and lakes, with seven bike routes; also mountain biking, trekking, tennis, climbing and yoga classes, using the sports facilities of the San Bernardino Sport Arena. In winter: the Confin and Pian Cales slopes, over 28 km of cross-country skiing, and for those who do not ski, sledging, ice skating and snowshoe walks.
Is there a shuttle bus? Can I charge an electric car?
Yes to both. A free shuttle bus connects the main areas of the village, so you do not need to use the car. Charging stations for electric cars are at Hotel Brocco & Posta and at the valley station of the Fracch-Confin gondola.
Are there discounts for thermal baths?
Yes: guests of San Bernardino Swiss Alps accommodations get 20% off admission to the Mineralbad Andeer and the Splash&SPA Tamaro.
Families and SanBe Kids
Is the hotel suitable for families with children?
Yes: Hotel Brocco & Posta is ideal for families with children, thanks to a wide range of included services. You can stay on half board with dining and extra services designed for children, and add a cot to the room free of charge. For those who do not want to spend the whole day on skis, winter offers sledging, ice skating and snowshoe walks.
What is SanBe Kids?
SanBe Kids is the area of San Bernardino Swiss Alps dedicated to children aged 5 to 12, in the centre of the village: games and group activities, with qualified animators. It is organised by San Bernardino Swiss Alps in collaboration with FULLSKI and the Moesano Regional Tourist Board.
What activities and prices does SanBe Kids Multisport have in winter?
SanBe Kids Multisport Winter Edition is a programme for children and teenagers aged 5 to 14: every afternoon, games in the snow, building, exploring, ice skating, cross-country skiing and team challenges, from 15:00 to 18:00, with a snack break. It runs from 26 December to 5 January and from 8 to 12 February. It costs CHF 20 for one day or CHF 80 for 5 consecutive days (CHF 16 per day). Registration includes the activity, the snack, access to the cross-country trail and bob rental; equipment needed for a specific activity is not included. In bad weather the activities take place indoors, in the SanBe Kids room. Full programme on sanbernardino-swissalps.com.
Getting here
Where is the hotel and how far are the nearby cities?
Hotel and Lodge Brocco & Posta are in the centre of the village of San Bernardino; the hotel is at Via Cantonale 57, 6565 San Bernardino. Approximate driving times: Bellinzona 30 minutes, Lugano 45 minutes, Milan 1 hour 30, Zurich 2 hours. All the details are on the Getting here page.
How do I get here by car? Is the pass closed in winter?
San Bernardino lies along the A13 motorway, which links Bellinzona and Chur; the San Bernardino exit leads directly to the village. In winter the San Bernardino Pass is closed to traffic, but the link between Ticino and Graubünden remains possible through the San Bernardino motorway tunnel on the A13. Before leaving, check road conditions and any traffic restrictions.
How do I get here by train or bus?
Take the train to Bellinzona or Chur station, then the last stretch by PostBus line 171, which links Bellinzona with San Bernardino with stops in the village. Check the current timetables to verify connections.
Where can I park in San Bernardino?
There is the public car park along the river Moesa and the one at the Hostel, both useful for reaching the village. In winter there is also the car park at the departure station of the Confin lifts, convenient for those who come to ski.
Bookings
How can I book?
You can book online: book Hotel Brocco & Posta or book Lodge Brocco & Posta. Alternatively, use the Request availability form on the Info page: give dates and number of guests and we reply with availability and a quote.
Can I cancel my booking?
Flexible rates allow free cancellation: in winter up to 14 days before arrival, in summer up to 7 days before arrival. If you choose a non-refundable rate, 100% of the total amount is charged in case of cancellation.
How do I contact the hotel? Does Essy take bookings?
For information about the hotel, rooms and services you can call or write to Essy on WhatsApp, or write to booking@essencehotels.it. Essy gives information but does not take bookings: to book, use online booking or the Request availability form. Other details are on the Info and contact page.


